Kelley & Hall  
is a SCAM!

Kelley & Hall

Book Publicity

IS A SCAM!  


I’m usually a happy guy trying to be as cooperative as possible, not just with my clients but with my suppliers, but the experience with Kelly and hall has been so bad that I had to dedicate a website to them. When I first talked to Jocelyn, she seemed like a very nice charming person. When we discussed PR for my book, she confirmed that for her two months package, she gets 25 interviews and writing engagements. Not only that, but the engagement can possibly be with CNN-level network type of engagement. I explicitly asked her how many engagements she thinks she can get at that level, and she said she usually gets five. Of course, all this was with the purpose of getting my book on the bestseller list. To be fair, like any other PR and marketing company, this was not promised; it was just assumed.

Well, 25 interviews with some serious caliber individuals in 2 months was somewhat too good to be true, but even if she delivered half of that, I would be super happy, so I paid the deposit and was excited to get started. So Jocelyn sent all the details to fill in and kind of disappeared. One week had passed my book was about to be launched, and nothing from Jocelyn. I had to email her three times to get her on the phone, and she said they were working on it, but it had already lost most of its value because the pre-launch was the most important time. Another two weeks have passed another few emails to get her on the phone. Now I’m getting stressed because no results came in. We already missed the big momentum of the book, Jocelyn said that the first month is always slow, and really, all the results will come in the second month. I was stupid enough to pay the second month hoping for Jocelyn Kelley’s magical results. They never came. I got Zero results. In the meantime, I hired another PR company, and they booked me on 3-5 interviews every month, but when I finally got Jacelyn on the phone again, she blamed this was a big news month with trump, etc… The worst part of the experience is not the Zero results that I paid for but the lack of communication, the lack of reports, and proactive apologies. Every time I needed to get her on the phone, which was sooooo difficult, I needed to squeeze an apology from her. Still, the concept of giving me a refund or anything was out of the question because, apparently, she put in the effort.

At this moment, a year later, I feel that this organization is a scam, and that’s why they clearly don’t have a place to post reviews.

 That’s why I dedicated this page for that to anyone that has had a bad experience with Kelly and hall.

Comments

25 responses to “Kelley & Hall Book Publicity is a scam!”

  1. Doreen Avatar
    Doreen

    So glad I came across this! I was going to hire them. Not now!

  2. Henry Sapoznik Avatar
    Henry Sapoznik

    Thanks SO for this very critical helpful posting.
    My new book for which I barely got paid just dropped and, like a turkey buzzard circling carrion, Kelley and Hall swooped in on me. For a brief nanosecond, I thought they had come to save me and not eat me. Much gratitude to you. PS your page won’t accept my website address henrysapoznik.com

    1. Sharon Avatar

      He he wow what a score. My wife is the VP of the Dorra Wasserman Yiddish Theatre. Glad I can help . If you paid with credit card try to get a chargeback BTW

  3. Cristina Cunningham Avatar
    Cristina Cunningham

    Oh no! I just sent her my manuscript thinking she was the best fit for my novel. Worried now.

    1. Sharon Avatar

      Oh no! Did you pay her? If you haven’t, DO NOT GIVE HER MONEY! If you did try to get it back. I’m so sorry you have to go through this.

  4. Miguel V. Avatar

    Wish I had read this sooner. I had the same experienced as you did, and now I am not getting any sort of traction with obtaining a refund from them/her.

    Thanks for alerting other people.

    1. Sharon Avatar

      I’m so sorry this happened again. Hopefully, all these comments will make the page more visible so other people can avoid the scam.

  5. Liza Avatar
    Liza

    Thanks for sharing this. I was contacted by them recently and almost considered it. I appreciate you posting this and thanks to all the others who commented. Sounds like you saved me a lot of time, money, and frustration.

    1. Sharon Avatar

      My pleasure, glad this page keeps helping writers. I wish you the best.

  6. Joe Avatar
    Joe

    What PR company did you go with?

    1. Sharon Avatar

      Hi Joe, I went with Desireé Duffy of Black Château https://www.blackchateauenterprises.com/

  7. another victim Avatar
    another victim

    Thank you for creating and maintaining this website. My experience with Kelley & Hall was dreadful. Across numerous clients, there seems to be a deeply troubling pattern regarding the company’s ethics and professionalism. This website serves an essential function in warning potential customers of the risks, and I wish I’d found it before signing a contract and losing thousands of dollars. Thankfully, over 99% of the professionals I’ve encountered in my career embody qualities like integrity, transparency, accountability, and respect for their clients. A reputable business is one that operates with genuine responsibility, consistency, and high ethical standards. In contrast, businesses that lack these traits, showing deceitfulness, irresponsibility, and exploitation, must be held accountable to prevent further harm. There are steps you can take if you’ve experienced misconduct. This site provides a list of organizations where you can file a complaint.

    http://www.sfwa.org/other-resources/for-authors/writer-beware/legal/

    1. Sharon Avatar

      Thank you for the information. For sure those type of companies should take accountability and stop deceiving people.

  8. Emily Colwell Avatar

    Thanks so much for creating this website to alert us! I’d love to hear what PR company you ended up using that was more helpful. Thanks!

    1. Sharon Avatar

      Thank you for your message Emily. I really hope I can stopped people from losing their hard earn money. It is not fair to get scam like this. I went with Desireé Duffy of Black Château https://www.blackchateauenterprises.com/

  9. larry Avatar
    larry

    thanks for the heads up

    1. Sharon Avatar

      Your are more than welcome.

  10. Jeff Nelligan Avatar
    Jeff Nelligan

    One other comment – my book that was not promoted whatsoever is about kids rebounding from the damage of pandemic lockdowns and school closures. The sole reason I went with Jocelyn Kelley was because she told me she had a young son who was heavily and negatively affected by the school closures. Now of course, I wonder if she has a son at all, or if she does, if he’s like good ole Mom.

    1. Sharon Avatar

      So sad to hear that! Hope she can reflect on the consequences of her lies.

  11. Jamison Hill Avatar

    I had a very similar experience with Kelley and Hall and Jocelyn. She is clearly using the same playbook over and over to scam indie authors out of their hard-earned money. https://jamisonwrites.com/2022/06/17/the-publicist-problem/

    1. Sharon Avatar

      She clearly has been doing for a while and getting away with it. So sad.

  12. Jeff Nelligan Avatar
    Jeff Nelligan

    Uncanny – exactly my experience with Kelley and Hall and Jocelyn Kelley. Huge promises and yet No Delivery of all the components from the Contract, listed below:
    – Core Strategic Campaign Components – Strategy Development
    • Pitch letter;
    • Press release on the book;
    • Press Kit for the book or any other promotional materials;
    • Target media lists;
    • Internet Publicity and outreach to potential media/influencers as alleged;
    • Situation Analysis.

    None of this was delivered. And like the individual who started this website, virtually non-existent communication – phone calls and emails never answered. Two months of stalling.
    And then I was contacted by four individuals who had the exact same experience.
    It’s appalling to me, as it is the individual above, that Jocelyn Kelley can carry on this book publicity company fiction.

    1. Sharon Avatar

      That is her MO at the beginning the communication is so good and then when she has to deliver, she ghost you and runs with the money.

  13. Victoria Strauss Avatar

    I’m Victoria Strauss with Writer Beware. I’ve gotten complaints about Kelley & Hall and would be interested in more information about your experience. Please email me at beware@sfwa.org. Thanks.

Leave a Reply

Your email address will not be published. Required fields are marked *